Terms of Use

Ketolio consists of two parts: a knowledge portal (ketolio.no) providing general, overview-oriented information about medical ketogenic diet, GLUT1 deficiency syndrome and related conditions; and an app (ketolio.com) which is a tool for planning, calculating and following up ketogenic meals, ratio and macronutrients.

Ketolio is a learning, planning and calculation tool. The services are not a medical product and do not constitute medical advice, diagnostics or treatment.

All content on the website and in the app is general and is not tailored to any individual person or diagnosis. The information does not replace individual follow-up, treatment or advice from a doctor, clinical dietitian or other qualified healthcare professional.

Individual treatment goals, changes to diet or treatment plan, and medical decisions must always follow your treating healthcare professional. Do not make changes to diet or treatment without speaking to your treating healthcare professional first. For GLUT1 deficiency syndrome and other conditions where ketogenic diet is part of treatment, the diet must be individually tailored and monitored by healthcare professionals with relevant expertise.

To use the app you must create an account and provide necessary information, for example an email address. You are yourself responsible for the information you provide being correct, and for keeping passwords and login details secure. You must not share your account with others.

You must be at least 18 years old, or have parental/guardian consent, to create an account. If the app is used for a child, the guardian is responsible for use and for consent.

You bear responsibility for how you use the information and calculations from Ketolio, and for ensuring that diet and treatment are followed up by qualified healthcare professionals. You undertake to use the services in accordance with the law and these terms, and not to misuse the service or attempt to harm it.

Recipes, articles and other content on the website are general material and may be inaccurate or not adapted to your situation. Use the content as inspiration, not as an individual treatment plan. Calculations in the app are indicative and depend on the accuracy of what you enter; always check with your treating healthcare professional before making changes.

Any content you enter yourself in the app belongs to you. You grant Ketolio a non-exclusive right to process the content to the extent necessary to provide the service.

If Ketolio offers paid subscriptions or features, terms for this will be stated separately at purchase. Payment is processed by our payment provider. You can cancel a subscription according to the terms that apply to the relevant subscription. Fees paid for periods already started are normally not refunded, unless otherwise required by law.

Ketolio is provided "as is". We strive for the services to be correct and up to date, but do not guarantee that content, calculations or functionality are error-free, complete or suited to your purpose.

Ketolio is not liable for damage arising from the use or non-use of the services, including damage arising from calculations or content being used instead of advice from healthcare professionals. Our liability is limited to what follows from unavoidable mandatory law, for example liability under Norwegian product liability legislation.

Ketolio, the logo and content on the website and in the app are protected by copyright and trademark law. You must not copy, reuse or exploit the content beyond what is permitted by law or these terms, without written consent from Ketolio.

The website and app may contain links to third parties and external sources. Ketolio is not responsible for content or practices on external sites. Use of third-party services is on your own terms.

We may update these terms as needed. The current version is always available on this page, with the date of the latest update at the top. In the event of material changes we will inform users in an appropriate manner.

You can delete your account in the app at any time, or request deletion by contacting us. Ketolio may close or delete an account in the event of a breach of these terms, or if the account has been inactive for a longer period.

These terms and disputes arising in connection with Ketolio are governed by Norwegian law. Disputes are decided by Norwegian courts, with Oslo District Court as the agreed jurisdiction, unless mandatory law provides otherwise.

Questions about these terms? Contact us at post@ketolio.no or via the contact form at ketolio.no/kontakt.